Privacy Policy for TIM Africa
Background
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you. We are committed to safeguarding your personal data and ensuring your privacy is protected.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TIM Africa, Building 8, Bishop’s Court, 8 Delamore Rd, Hillcrest, Durban, 3610, South Africa (as per screenshot provided).
refers to any information that relates to an identified or identifiable individual.
refers to the Website and all services provided via https://www.tim.africa/.
are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information collected may include, but is not limited to:
Email address
First name and last name
Company
Contact number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. The technologies we use may include:
Cookies or Browser Cookies: You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.
Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email.
For more details, please visit our Cookies Policy section.
Use of Your Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage of our Service.
To manage your account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
To perform a contract: the development, compliance, and undertaking of any contracts for the products, items, or services you have purchased or of any other contract with us through the Service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To provide you with news, special offers, and general information about other goods, services, and events which we offer, similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
To manage your requests: To attend to and manage your requests to us.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
For other purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
Disclosure of Your Personal Data
With Service Providers: We may share your personal information with Service Providers to monitor and analyse the use of our Service, such as Google Ads, Google Tag Manager, and Google Analytics. No other third-party IT services have access to your data.
For Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.
With Affiliates: We may share your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
With Your Consent: We may disclose your personal information with your consent for any other purpose.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Usage Data will be retained for shorter periods unless used to improve security or functionality. There are no specific retention periods for the data.
Transfer of Your Personal Data
Your personal data is processed within Africa, and it will not be transferred to or stored in any location outside the continent.
Delete Your Personal Data
You have the right to request the deletion of your personal data. You may update or delete your information anytime by signing into your account or contacting us directly via info@tim.africa.
Security of Your Personal Data
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children’s Privacy
In accordance with the POPIA regulations, we do not knowingly collect personally identifiable information from anyone under the age of 18. If we discover that a child under the age of 18 has provided us with personal data, we will take steps to delete such information immediately.
Your Data Protection Rights
Under GDPR and POPIA, you have certain data protection rights. You can exercise these rights by contacting us at info@tim.africa. These rights include:
The right to access: You can request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request the erasure of your personal data under certain conditions.
The right to object: You have the right to object to our processing of your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time when TIM Africa relies on your consent to process your personal data.
Amendments and binding on successors in title
TIM Africa reserves the right to amend this notice from time to time.
The Data Subject is responsible for checking the TIM Africa website periodically for any changes.
Declaration and informed consent
I, the Data Subject, hereby confirm that my Personal Information provided to Beiersdorf is accurate, up to date, not misleading and complete in all respects, save where same may change and then, in such an event, I hereby undertake to advise Beiersdorf or other Receiving Party of these changes.
I, the Data Subject, in providing the required Personal information to Beiersdorf and other Receiving Party, consent and give Beiersdorf express and informed permission to process and further process my Personal Information as and where required and acknowledge that I, the Data Subject, understand the purposes for which the Personal Information is required and for which it will be used.
Information Officer
Privacy and access to information
We collect only what we need, store it securely and use it only for the purpose you gave it for, in line with POPIA. The POPIA policy explains your rights.
Follow the process in our PAIA manual, which lists the records we hold and how to contact our Information Officer.